REFUND POLICY
At Red Label Garments, we take pride in the quality and craftsmanship of our products. We want you to be entirely satisfied with your purchase, but we also understand that sometimes returns are necessary. Please review our refined return policy below:
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Eligibility for Returns
Returns are accepted within 14 days of the item’s delivery date. All returned items must be in their original condition—unworn, unwashed, and with all tags intact. We reserve the right to refuse any return that does not meet these conditions. -
How to Initiate a Return
To initiate a return, please contact our customer service team (REDLABELGARMENTS@GMAIL.COM) with your order number and reason for return. Once approved, you will receive detailed instructions for sending back your item. Please note that return shipping costs are the responsibility of the customer unless the item was damaged upon receipt. -
Refunds
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable. -
Exchanges
We offer exchanges for size or color, subject to availability. Please reach out to us within 14 days of receiving your order to arrange an exchange. -
Final Sale Items
Items marked as final sale are not eligible for return or exchange, except in the case of damage or defect upon arrival.
At Red Label Garments, your satisfaction is our priority. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us.